Here’s what to do when your luggage goes missing at the airport. Don’t worry — it’s not the end of […]
When Patricia Clay’s mother dies unexpectedly, US Airways promises to “consider” a refund of her change fees. Why won’t it […]
Your bag doesn’t have to get lost when you check it. Here are a few of my favorite tips for […]
Note: The “Problem Solved” column normally deals with non-travel issues that are fixable, but a recent reader question prompted me […]
Got questions about how to pack for your next trip? Here are few answers for you.
To get an idea how much airlines hate, hate, hate the 24-hour rule, consider the unbelievable case of Michael Kalman’s […]